Maui beach closed because of ‘egregious behaviors’ by maskless throngs, Six Flags Discovery Kingdom announces 2021 Drive-Thru Experience, Small craft advisory issued with huge swell on forecast for Northern California. Updated 4 January 2021. with confidence. Travel deals have proliferated as airlines scramble to fill empty seats, and cruise lines and hotels roll out discounts and perks in an effort to put heads in beds in the wake of the coronavirus. If coronavirus made your airline cancel your flight, this is how to get a refund. All Access Digital offer for just 99 cents! We have done this for the safety of our travelers, our Trip Experience Leaders, and our regional staff. Staying home is the best way to protect yourself and others from COVID-19. And we hope that when that day comes, you’ll be there exploring the road less traveled with us. An updated invoice with your future travel credit will be emailed after processing. In the Government’s latest update on travel restrictions, it has been decided that all persons who travel to Norway must take a mandatory COVID-19 test upon arrival, including Norwegian citizens.This test is free and should be taken as soon as possible, no later than 24 hours after arrival. For the best experience on our website, please disable this ad blocker. Mandatory COVID-19 tests. We’ve had to change our routines, are unable to be with cherished friends and family, and have been forced to put many of the things we love on hold—including our travel plans. We’ve also cancelled all adventures that operate in China and Hong Kong through the end of 2021. Discover why one out of four travelers join us independently. Your safety, as always, is our #1 priority. Travel Troubleshooter: Help! Exclusively with O.A.T. "Traveling” Through Covid-19 Read about how this O.A.T. I contacted Overseas Adventure Travel on your behalf. Travel Troubleshooter: Owner canceled my Vrbo rental. When you sign into My Account, you’ll enjoy all of the benefits of your personalized profile, where you can:. When you reserve any new 2021 or 2022 departure by 12/31/20, you will save $500 per person, plus a full 10% off the total price of your trip with our Good Buy Plan. It refunded the $21,157, as promised. ANSWER: Overseas Adventure Travel should have refunded your money for several reasons. We understand travelers’ concerns surrounding the coronavirus and potential impact to travel plans. NEW Risk-Free Booking Policy | Impacted Departures | Postponed 2020 Departures | FAQ, NEW Risk-Free Booking Policy: Reserve with Confidence. I have traveled nine times with Overseas Adventure Travel. DEAR TRAVEL TROUBLESHOOTER: Earlier this year, my wife and I booked a trip with Overseas Adventure Travel to Greece and Turkey in late spring. Call for tourist information or assistance in the case of accidents and emergencies including COVID-19. I’m still waiting for my Vantage refund. 1998). We have cancelled all adventures that operate in China and Hong Kong in 2020 and 2021: Q: How does O.A.T. The ad blocker plugin on your browser may not allow you to view everything on this page. Contact him at elliott.org/help or [email protected]. Find out why 25% of travelers are bringing a companion along on their adventures. You and your fellow travelers have been the lifeblood of our company for decades. My Account provides you with 24/7 access to real-time information about your upcoming adventure. OAT canceled the trip because of the coronavirus. In fact, we guarantee you have the flexibility to make changes to your plans—no matter what the reason. Your safety, as always, is our #1 priority. We are in constant communication with our staff in our regional offices around the world, along with the U.S. State Department, and we are closely monitoring the Coronavirus situation. You have stood by us through every crisis we’ve faced. G Adventures would like to encourage all STA Travellers with G Adventures bookings to contact us to discuss your travel … An Overseas Adventure Travel representative said that the trip was going to be canceled. Your safety, as always, is our #1 priority. In fact, more than 50,000 of you still plan to travel with us—25,000 of whom are solo travelers. Sorry, your blog cannot share posts by email. She advised us to wait for notification of this, because when the company cancels a trip, the customer is due a full refund of all expenses. Whenever you’re ready to take your next step, we’re here to help. So, of course it’s going to do everything it can to prevent a refund. We understand travelers’ concerns surrounding the coronavirus and potential impact to travel plans. Sign into My Account to prepare for your trip. Under Massachusetts state law, a tour operator must offer a refund when it cancels a trip. Overseas Adventure Travel’s email offering a refund would have made your credit card dispute an easy win. They never notified us that our original trip was canceled nor consulted us about rebooking us to another date. traveler takes her great-grandkids on imaginary journeys through her travel stories and photos. You could have complained to the attorney general as well. We’re hunkered down at our home in Kensington, New Hampshire, trying our best to stay positive and to focus on the things in our lives that we can control. What we’ve heard loud and clear is that our travelers still want to explore the world. When travel started to get restricted due to the coronavirus, we contacted Overseas Adventure Travel to inquire as to the status of our trip. For the best experience on our website, please disable this ad blocker. As a company, we’ve made many difficult decisions since the beginning of this crisis—including the decision to postpone all of our adventures through the end of December 2020. A s the coronavirus continues to spread around the world, with Italy trying to contain what is now the worst outbreak in Europe, many people with … The ad blocker plugin on your browser may not allow you to view everything on this page. Airports, bus stations, train stations, and rest stops are all places travelers can be exposed to the virus. When we contacted Overseas Adventure Travel customer service, a representative told us that they “changed” their policy regarding refunds and would not be honoring the refund policy that was in effect when we booked our original trip. Answer 1 of 45: OK...so my boyfriend and I booked a trip to Sicily for April 9th- April 15th. Japan Visitor Hotline. When travel started to get restricted due to the coronavirus, we contacted Overseas Adventure Travel to inquire as to the status of our trip. And if you need to change your reservation for any reason—up until 24 hours prior to departure—we will waive any change fees for 2021 and 2022 departures with our new Risk-Free Booking Policy if you make your reservation by 12/31/20. You could have reached out to someone higher up at Overseas Adventure Travel to appeal your case. Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. To get the best experience on our website, please consider using: We use cookies to improve your experience, by using our site you accept such use. • Freedom of choice during your adventure, The Customer Number you have provided is not valid. Coronavirus Disrupts Travel Plans Across Asia Some tour operators, travel insurance brokers and even airline employees say they are facing growing numbers of … First and foremost, Harriet and I wanted to let you—our travelers—know that we’re thinking of you. Create the adventure that's right for you, Check out these savings exclusively on our website, Share your memories from the road less traveled. We have received heartfelt messages from so many of you, helping to give us hope that we’ll overcome this current crisis. Even during our most challenging days, you continue to inspire and remind us that together—as a travel family—we will see this through. These credits may be applied towards travel departing through the end of 2022. We told them that we do not want our $21,157 withheld by them, and we don’t want to plan a future trip in these uncertain times. We’ve been through 9/11, SARS, and the Ebola outbreak with the rest of the travel industry—but this crisis feels different. I might have gotten in touch with your credit card company. When travel started to get restricted due to the coronavirus, we contacted Overseas Adventure Travel to inquire as to the status of our trip. Can you help us get a refund? We recommend upgrading your browser—simply click the button below and follow the instructions that will appear. View all 2 photos Business Details In the recent Solo Traveler survey, presented with the support of O.A.T, nearly 3,000 respondents shared their views regarding solo travel and the Coronavirus. Easy. • Select Asia trips cancelled through 2021 Ryan Eller and Sarah Dutter, two Bay Area nurses stuck in Morocco due to the spread of the coronavirus and subsequent travel restrictions. Travel worries as coronavirus cases rise. All reservations made by 12/31/20 are eligible for this policy. 1958), Overseas Adventure Travel (est. We are working with our global network of 36 regional offices to monitor impact in the destinations we visit. To view our cookie and privacy policy please click, Our records indicate that you already have an account with us. A look at your itinerary on the … Alan & Harriet Lewis That benefits the tour operator and all of its suppliers. The Leader in Personalized Small Group Adventures on the Road Less Traveled. ... face masks and oat milk amid coronavirus fears. We also understand that many of you are hesitant to make new travel plans right now—which is why we want to do everything we can to help you feel more comfortable planning your future trips. Why can’t I get a refund? Travel Troubleshooter: Owner canceled my Vrbo rental. Please try again, By signing up you agree to our Privacy Policy, “The relevant question is not simply what shall we do tomorrow, but rather what shall we do today to get ready for tomorrow.” Chairman & Vice Chairman to Personalize Your Adventure, Grand Circle Cruise Line & Grand Circle Travel, To be eligible for the benefits of this policy, reservations must be made by 12/31/20, Under our Risk-Free Booking Policy, you can move your departure date for any reason—, If you are not ready to reschedule to another departure, you will receive a future trip credit worth the full amount already paid that can be used through the end of 2022, This policy is combinable with other savings opportunities. People Are Stocking Up on Oat Milk Because of Coronavirus Increasing reports of coronavirus have caused U.S. consumers to start gathering supplies as a … And also because a refund is required under your state’s laws. We are working with our global network of 36 regional offices to monitor impact in the destinations we visit. Your Way. But there’s also the legality of the tour operator’s actions. Check your Travel Credits, which are available to use on the next trip you reserve. And, uh, don’t forget oat milk. Your Choice. Your Adventure. This had been specified in Overseas Adventure Travel’s terms and conditions when we booked the trip as well. A couple of weeks later, we received a notice from Overseas Adventure Travel that they had rebooked us on a trip to the same destination in June 2021. For that reason, we will continue sharing information and inspiration about destinations around the world. You're in control with We greatly appreciate your patience as we navigate the process of dealing with traveler concerns in the midst of the current pandemic. • Combine two or more adventures Please, Hidden Gems of the Dalmatian Coast & Greece, Italy's Western Coast & Islands: A Voyage from Rome to Valletta, Sicily's Ancient Landscapes & Timeless Traditions, Northern Italy: The Alps, Dolomites & Lombardy, Ultimate Africa: Botswana, Zambia & Zimbabwe Safari, Safari Serengeti: Tanzania Lodge & Tented Safari, Sicily’s Ancient Landscapes & Timeless Traditions, Irish Adventure: Dublin, Belfast & the Northwest Counties, Israel: The Holy Land & Timeless Cultures, Crossroads of the Adriatic: Croatia, Montenegro, Bosnia & Herzegovina, and Slovenia, Northern Spain & Portugal: Pilgrimage into the Past, Southern Africa Safari & Lake Kariba Cruise: South Africa, Zimbabwe & Botswana, South Africa & Swaziland: Kruger National Park, the Garden Route & Cape Town, Egypt & the Eternal Nile by Private, Classic River-Yacht, Suez Canal Crossing: Israel, Egypt, Jordan & the Red Sea, Ancient Kingdoms: Thailand, Laos, Cambodia Departures to 2021 and 2022 very seriously the end oat travel coronavirus 2022 are reasons solo is! 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